Privacy Policy

At Novellis Health, we value the trust that customers, patients, business partners, and employees place in us to appropriately use and protect information shared with us. This Privacy Notice describes how Novellis Health collects and uses personal information about you when you visit our website as well as your choices about how personal information will be used. By using this website, you accept the privacy practices contained in this Privacy Notice. We encourage you to read this Privacy Notice in full to understand our privacy practices before using this website or submitting any personal information.

Scope

This Privacy Notice applies only to www.novellishealth.com and does not include any associated subdomains. Novellis Health affiliates and subsidiaries may have their own subdomains and websites which are not subject to this Privacy Notice. Novellis Health business partners, ad networks, and other third parties have their own websites and privacy practices. We encourage you to read the privacy notices of all websites you visit to understand their privacy practices and your options.

Personal Information We Collect­­

When you visit our website, we collect the following personal information about you:

  • Contact information, such as your name, address, email, telephone number, and organization name.

  • Unique identifiers and preference information such as your internet protocol (IP) address, browser type, and your navigation and clickstream behavior from actions that you take on our website.

Tracking Technologies We Use

We use various technologies to collect personal information about visitors to our website. These technologies include the following:

Web logging

As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data. We do not link this automatically collected data to other information we collect about you.

Cookies and other tracking technologies

We and our subsidiaries, business partners, marketing partners, affiliates, or other service providers use technologies such as: cookies, tags and scripts. These technologies are used in analyzing trends, remembering users’ settings, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited. For more information on how to control or delete cookies, we recommend you visit www.aboutcookies.org for additional guidance. For more information on how we use cookies and other tracking technologies on our website, see our Cookie Notice.

We partner with a third party on our website to manage our advertising on other external websites. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests.

How We Respond to “Do Not Track” Signals

Our website does not respond to web browser “Do Not Track” signals.

How We Use the Personal Information Collected

We may use the information collected for the following purposes:

  • Improve the content on our website

  • Communicate with you and respond to your inquiries, requests and applications and/or send important notices.

Your Choice

Where appropriate or legally required, we will describe how personal information about you that we collect on our website will be used and will allow you to choose whether to allow us to engage in that use. To exercise your choice, you can notify us of your preferences by using the contact information listed below in this Privacy Notice. You may change your choice and request we delete your personal information at any time by contacting your account representative or our Privacy Office at privacy@novellishealth.com.

Sharing with Third Parties

We may share your information with third-parties that provide services to help us with our business activities such as responding to your requests for more information. These business partners are authorized to use personal information about you only as necessary to provide these services to us.

Legal Notice

In certain situations, Novellis Health may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Access to Personal Information

Some Novellis Health products and services allow you to directly view, edit or delete information about you online. If this option is not available, you can update information about you by contacting your account representative or our Privacy Office at the address listed below. We will respond to your request within a reasonable timeframe. We will retain your personal information as long as your account is active or as reasonably useful for commercial purposes. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Health Insurance Portability and Accountability Act (“HIPAA”)

As a provider of services and technology to the healthcare industry, Novellis Health has implemented programs to address the HIPAA privacy and security requirements. Under HIPAA, each covered entity (health care provider, health plan, or health care clearinghouse) is required to provide or make available to you a Notice of Privacy Practices (NoPP), depending on your interaction with the covered entity. To the extent a Novellis Health affiliate or subsidiary is a covered entity, a NoPP will be provided to you or made available to you by that covered entity. Any NoPP is not related to the practices described in this Privacy Notice.

Children’s Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect information from children under the age of 13.

How We Protect Your Information

We use reasonable and appropriate physical, technical and administrative industry safeguards to protect information from unauthorized access, use, loss, misuse or unauthorized alteration. We will make reasonable efforts to protect personal information stored on the website's servers from unauthorized access using commercially available computer security products (for example, firewalls), as well as carefully developed security procedures and practices. Notwithstanding our security safeguards, it is impossible to guarantee 100% security in all circumstances.

Seals, Buttons and Content from Other Companies

Our website may include seals, buttons and content links to other companies. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. When you use a link to go from www.novellishealth.com to another website, our Privacy Notice is no longer in effect. We encourage you to read the privacy notice of each website you visit.

Changes to this Privacy Notice

We may periodically update this Privacy Notice to describe new website features, products or services we offer and how it may affect our use of information about you and your controls. We will not apply changes to this Privacy Notice retroactively to personal information we have previously collected. Since we may change this Privacy Notice, we recommend that you check the current version available from time to time. If we make any material changes, we will notify you by email or by means of a notice on this website prior to the changes becoming effective.

Contact Information

If you have questions or concerns about this Privacy Notice, our information handling practices, or any other aspect of privacy and security of your personal information, please email us at privacy@novellishealth.com.